Shipping policy

Who We Are

Racer Driver (“we,” “us,” or “our”) operates the website shop.racerdriver.com (the “Site”). Our goal is to provide a smooth and transparent shipping experience for all customers. Below is an overview of how our shipping process works.

Processing Times

All orders are processed within 0–1 business days.

Orders placed before 4:00 PM EST typically ship the same day.

You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Times

United States:

Standard Shipping: approximately 6-9 business days

Handling time: 0–1 business days

Delivery times may vary depending on carrier performance and customs processing.

Canada:

Standard Shipping: approximately 7-10 business days

Express Shipping (if selected): 2-5 business days

Handling time: 0–1 business days

Express shipping is available only for Canadian orders where this option was selected at checkout.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the selected shipping method. Some regions may qualify for promotional free shipping.

Order Tracking

Once your order ships, a tracking link will be sent to your email. Tracking information may take 24–48 hours to update depending on the carrier.

Delivery Delays

Delivery times shown are estimates. Delays may occur due to carrier backlogs, customs processing for U.S. orders, severe weather, holidays, or high-volume periods. Exact delivery dates cannot be guaranteed once a package is in transit.

Incorrect Addresses

Please ensure your shipping address is correct at checkout. Incorrect or incomplete addresses may result in delays. If the order has already shipped, address changes may not be possible.

Lost or Damaged Shipments

If your order arrives damaged or does not arrive within the expected timeframe, contact us at hello@racerdriver.com and we will assist you.

Returns

Returns Policy: For detailed return instructions, please refer to our Returns Policy.

Contact Us

If you have questions or concerns about this Shipping Policy, please contact us:

  • Email: hello@racerdriver.com

  • Phone: +1 647-699-0585

  • Address: 207-3315 Morgan Avenue, London, ON N6L 0J4, Canada

  • Hours: 12:00 - 18:00 EST (Monday to Friday)